Standard shipping in the USA is Free!

We process and dispatch orders quickly to ensure you receive your beautiful jewelry as soon as possible. Once your order is shipped, you’ll receive a confirmation email with tracking details so you can monitor its progress.

Order by the 19th of December (noon) to get in time to pop under the tree, this is for domestic USA order only.

Yes, we ship all over the world. for a flat fee of $29.95 Shipping taxes will apply depending on country. We offer complementary free shipping on International orders over $200, we also run discounts and promotions all year, so stay tuned for exclusive deals.

It depends on where you are. Orders processed in the USA will take 2-4 business days to arrive. Overseas deliveries can take anywhere from 3-10 days. Delivery details will be provided in your confirmation email.

After dispatch, you’ll receive a tracking number via email. Use this to follow your order’s journey until it reaches you.

If you experience any issues with your delivery, please contact our customer support team below or at giddyup@thewildhorses.com

We are here to assist you and ensure a smooth resolution.

For any issues or queries please visit our contact page here alternately you talk to us on our Mane support chat on the right hand of your screen.

We’ve partnered with ShipInsure to offer affordable shipping protection for your packages. ShipInsure safeguards your order against loss, theft, or damage during transit, providing you with peace of mind throughout the delivery process.

ShipInsure offers low-cost shipping protection, making it an affordable way to ensure your package is protected from unforeseen issues during transit.

The cost of you cover is displayed at checkout this can vary based on location.

If you encounter any issues with your delivery, such as a lost, stolen, or damaged package, please file a claim with the ShipInsure team here for assistance.

Yes, ShipInsure is available for all orders, providing reliable protection no matter where your package is headed.

If you added ShipInsure's Package Protection at checkout, you’ll receive a follow-up email with your ShipInsure ID. Be sure to keep this email in case you need to file a claim!

All of our pieces come in a beautiful branded velvet pouch as standard. If you’d like to upgrade to our premium gift jewelry box, you can select this option when placing your order or at checkout. There is an additional charge of $5.00 for the gift box.